Privacy Policy
This policy explains how Don't Let Go, operated by Michael Aaron (“we,” “us,” or “our”), handles information when you use the iOS app or web game.
Information we process
- Account information: an account identifier, display name, email address, and sign-in provider when you create or link an account. Guest players receive an anonymous identifier.
- Game information: progress, scores, run statistics, achievements, virtual currency balances, cosmetics, settings, and leaderboard entries.
- Purchase information: product and transaction identifiers needed to validate and restore Apple in-app purchases. Apple processes payment details; we do not receive your full payment-card information.
- Diagnostics and usage: app interactions, device and technical information, crash reports, and performance diagnostics. You can disable optional analytics in the app settings.
- Advertising information: Google Mobile Ads may process device identifiers, approximate location derived from network information, ad interactions, and diagnostics to provide and measure rewarded ads, subject to your device permissions and privacy choices.
How we use information
We use this information to operate and secure the game, save and synchronize progress, provide leaderboards, validate purchases, deliver optional rewarded ads, diagnose failures, prevent fraud, respond to support requests, and improve the app.
Service providers
We use Apple for distribution and purchases, and Google services including Firebase Authentication, Cloud Firestore, Cloud Functions, Analytics, Crashlytics, Remote Config, App Check, and Google Mobile Ads. These providers process information under their own terms and privacy policies.
Sharing and sale
We do not sell your personal information. Information is shared with service providers only as needed to operate the functions described above, or when required by law. Advertising partners may process information as disclosed in the app’s privacy choices and Apple’s App Privacy information.
Retention and security
Account and game information is retained while your account remains active and as reasonably necessary for security, fraud prevention, legal compliance, and transaction records. We use reasonable technical safeguards, but no storage or transmission method is completely secure.
Your choices
You can play as a guest, control optional analytics and advertising privacy choices in Settings, and request or perform account deletion. Deleting an account removes the associated cloud profile and game data, subject to limited records we must retain for legal, security, or purchase-validation purposes. Local app data can be removed by deleting the app.
Children
Don't Let Go is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can take appropriate action.
International processing
Our service providers may process information in countries other than your own. Where required, they use recognized safeguards for international data transfers.
Changes
We may update this policy as the app or applicable requirements change. The updated date above identifies the latest revision.
Contact
Questions or privacy requests can be sent to dreamwithcrypto@gmail.com. For deletion instructions, visit Delete account.